{"id":53595,"date":"2025-11-25T12:10:36","date_gmt":"2025-11-25T12:10:36","guid":{"rendered":"https:\/\/www.marketingderby.co.uk\/?p=53595"},"modified":"2025-11-25T12:11:32","modified_gmt":"2025-11-25T12:11:32","slug":"emr-launches-new-assisted-travel-lounge","status":"publish","type":"post","link":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/","title":{"rendered":"EMR launches new Assisted Travel Lounge"},"content":{"rendered":"\n

East Midlands Railway<\/a> has launched a new Assisted Travel Lounge at Derby Station for customers who require assistance.<\/p>\n\n\n\n

EMR, which is part of Transport UK Group, has officially opened the lounge near the main concourse.<\/p>\n\n\n

\n
\"\"<\/figure><\/div>\n\n\n

It features accessible seating with integrated charging points and generous space for wheelchair users to move around freely and comfortably.<\/p>\n\n\n\n

To create a more calming atmosphere, stylish acoustic wall panels have been installed, and a new customer information screen provides larger, clearer updates.<\/p>\n\n\n\n

The new space, which represents a \u00a350,000 investment, was shaped in consultation with local accessibility advocates and community representatives.<\/p>\n\n\n\n

Philippa Cresswell, customer experience director at EMR, said: \u201cWe\u2019re proud to continue improving the experience for our customers with the opening of the new Assisted Travel Lounge at Derby.<\/p>\n\n\n\n

\u201cThis space has been carefully developed with feedback from local groups and is designed to offer a safe, calm, and welcoming environment for all.<\/p>\n\n\n\n

\u201cIt\u2019s just one part of our ongoing commitment to ensure that every passenger can travel with confidence and comfort.\u201d<\/p>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

East Midlands Railway has launched a new Assisted Travel Lounge at Derby Station for customers who require assistance. […]<\/p>\n","protected":false},"author":12,"featured_media":53596,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[15],"tags":[380],"class_list":["post-53595","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-derby-news","tag-east-midlands-railway"],"acf":[],"yoast_head":"\nEMR launches new Assisted Travel Lounge - Marketing Derby<\/title>\n<meta name=\"description\" content=\"East Midlands Railway has launched a new Assisted Travel Lounge at Derby Station for customers who require assistance...\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EMR launches new Assisted Travel Lounge - Marketing Derby\" \/>\n<meta property=\"og:description\" content=\"East Midlands Railway has launched a new Assisted Travel Lounge at Derby Station for customers who require assistance...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/\" \/>\n<meta property=\"og:site_name\" content=\"Marketing Derby\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-25T12:10:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-25T12:11:32+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.marketingderby.co.uk\/app\/uploads\/2025\/11\/LoungePic.png\" \/>\n\t<meta property=\"og:image:width\" content=\"935\" \/>\n\t<meta property=\"og:image:height\" content=\"636\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Adam Rodgers\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Adam Rodgers\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/\"},\"author\":{\"name\":\"Adam Rodgers\",\"@id\":\"https:\/\/www.marketingderby.co.uk\/#\/schema\/person\/18d3cb7a489856c6b827c7457ac55759\"},\"headline\":\"EMR launches new Assisted Travel Lounge\",\"datePublished\":\"2025-11-25T12:10:36+00:00\",\"dateModified\":\"2025-11-25T12:11:32+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/\"},\"wordCount\":176,\"publisher\":{\"@id\":\"https:\/\/www.marketingderby.co.uk\/#organization\"},\"image\":{\"@id\":\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.marketingderby.co.uk\/app\/uploads\/2025\/11\/LoungePic.png\",\"keywords\":[\"East Midlands Railway\"],\"articleSection\":[\"Latest News\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/\",\"url\":\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/\",\"name\":\"EMR launches new Assisted Travel Lounge - Marketing Derby\",\"isPartOf\":{\"@id\":\"https:\/\/www.marketingderby.co.uk\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.marketingderby.co.uk\/app\/uploads\/2025\/11\/LoungePic.png\",\"datePublished\":\"2025-11-25T12:10:36+00:00\",\"dateModified\":\"2025-11-25T12:11:32+00:00\",\"description\":\"East Midlands Railway has launched a new Assisted Travel Lounge at Derby Station for customers who require assistance...\",\"breadcrumb\":{\"@id\":\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#primaryimage\",\"url\":\"https:\/\/www.marketingderby.co.uk\/app\/uploads\/2025\/11\/LoungePic.png\",\"contentUrl\":\"https:\/\/www.marketingderby.co.uk\/app\/uploads\/2025\/11\/LoungePic.png\",\"width\":935,\"height\":636},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.marketingderby.co.uk\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"EMR launches new Assisted Travel Lounge\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.marketingderby.co.uk\/#website\",\"url\":\"https:\/\/www.marketingderby.co.uk\/\",\"name\":\"Marketing Derby\",\"description\":\"Promoting Derby and Derbyshire\",\"publisher\":{\"@id\":\"https:\/\/www.marketingderby.co.uk\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.marketingderby.co.uk\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.marketingderby.co.uk\/#organization\",\"name\":\"Marketing Derby\",\"url\":\"https:\/\/www.marketingderby.co.uk\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.marketingderby.co.uk\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/marketingderby.co.uk\/app\/uploads\/2022\/02\/MDlogonobackground.png\",\"contentUrl\":\"https:\/\/marketingderby.co.uk\/app\/uploads\/2022\/02\/MDlogonobackground.png\",\"width\":1605,\"height\":1231,\"caption\":\"Marketing Derby\"},\"image\":{\"@id\":\"https:\/\/www.marketingderby.co.uk\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.marketingderby.co.uk\/#\/schema\/person\/18d3cb7a489856c6b827c7457ac55759\",\"name\":\"Adam Rodgers\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.marketingderby.co.uk\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/cf1be41ec37062f9052484b945ac8b17957d4cd6dfead221df909d08ca22f4fa?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/cf1be41ec37062f9052484b945ac8b17957d4cd6dfead221df909d08ca22f4fa?s=96&d=mm&r=g\",\"caption\":\"Adam Rodgers\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"EMR launches new Assisted Travel Lounge - Marketing Derby","description":"East Midlands Railway has launched a new Assisted Travel Lounge at Derby Station for customers who require assistance...","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/","og_locale":"en_GB","og_type":"article","og_title":"EMR launches new Assisted Travel Lounge - Marketing Derby","og_description":"East Midlands Railway has launched a new Assisted Travel Lounge at Derby Station for customers who require assistance...","og_url":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/","og_site_name":"Marketing Derby","article_published_time":"2025-11-25T12:10:36+00:00","article_modified_time":"2025-11-25T12:11:32+00:00","og_image":[{"width":935,"height":636,"url":"https:\/\/www.marketingderby.co.uk\/app\/uploads\/2025\/11\/LoungePic.png","type":"image\/png"}],"author":"Adam Rodgers","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Adam Rodgers","Estimated reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#article","isPartOf":{"@id":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/"},"author":{"name":"Adam Rodgers","@id":"https:\/\/www.marketingderby.co.uk\/#\/schema\/person\/18d3cb7a489856c6b827c7457ac55759"},"headline":"EMR launches new Assisted Travel Lounge","datePublished":"2025-11-25T12:10:36+00:00","dateModified":"2025-11-25T12:11:32+00:00","mainEntityOfPage":{"@id":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/"},"wordCount":176,"publisher":{"@id":"https:\/\/www.marketingderby.co.uk\/#organization"},"image":{"@id":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#primaryimage"},"thumbnailUrl":"https:\/\/www.marketingderby.co.uk\/app\/uploads\/2025\/11\/LoungePic.png","keywords":["East Midlands Railway"],"articleSection":["Latest News"],"inLanguage":"en-GB"},{"@type":"WebPage","@id":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/","url":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/","name":"EMR launches new Assisted Travel Lounge - Marketing Derby","isPartOf":{"@id":"https:\/\/www.marketingderby.co.uk\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#primaryimage"},"image":{"@id":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#primaryimage"},"thumbnailUrl":"https:\/\/www.marketingderby.co.uk\/app\/uploads\/2025\/11\/LoungePic.png","datePublished":"2025-11-25T12:10:36+00:00","dateModified":"2025-11-25T12:11:32+00:00","description":"East Midlands Railway has launched a new Assisted Travel Lounge at Derby Station for customers who require assistance...","breadcrumb":{"@id":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#primaryimage","url":"https:\/\/www.marketingderby.co.uk\/app\/uploads\/2025\/11\/LoungePic.png","contentUrl":"https:\/\/www.marketingderby.co.uk\/app\/uploads\/2025\/11\/LoungePic.png","width":935,"height":636},{"@type":"BreadcrumbList","@id":"https:\/\/www.marketingderby.co.uk\/news\/emr-launches-new-assisted-travel-lounge\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.marketingderby.co.uk\/"},{"@type":"ListItem","position":2,"name":"EMR launches new Assisted Travel Lounge"}]},{"@type":"WebSite","@id":"https:\/\/www.marketingderby.co.uk\/#website","url":"https:\/\/www.marketingderby.co.uk\/","name":"Marketing Derby","description":"Promoting Derby and Derbyshire","publisher":{"@id":"https:\/\/www.marketingderby.co.uk\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.marketingderby.co.uk\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.marketingderby.co.uk\/#organization","name":"Marketing Derby","url":"https:\/\/www.marketingderby.co.uk\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.marketingderby.co.uk\/#\/schema\/logo\/image\/","url":"https:\/\/marketingderby.co.uk\/app\/uploads\/2022\/02\/MDlogonobackground.png","contentUrl":"https:\/\/marketingderby.co.uk\/app\/uploads\/2022\/02\/MDlogonobackground.png","width":1605,"height":1231,"caption":"Marketing Derby"},"image":{"@id":"https:\/\/www.marketingderby.co.uk\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/www.marketingderby.co.uk\/#\/schema\/person\/18d3cb7a489856c6b827c7457ac55759","name":"Adam Rodgers","image":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.marketingderby.co.uk\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/cf1be41ec37062f9052484b945ac8b17957d4cd6dfead221df909d08ca22f4fa?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/cf1be41ec37062f9052484b945ac8b17957d4cd6dfead221df909d08ca22f4fa?s=96&d=mm&r=g","caption":"Adam Rodgers"}}]}},"_links":{"self":[{"href":"https:\/\/www.marketingderby.co.uk\/wp-json\/wp\/v2\/posts\/53595","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.marketingderby.co.uk\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.marketingderby.co.uk\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.marketingderby.co.uk\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.marketingderby.co.uk\/wp-json\/wp\/v2\/comments?post=53595"}],"version-history":[{"count":1,"href":"https:\/\/www.marketingderby.co.uk\/wp-json\/wp\/v2\/posts\/53595\/revisions"}],"predecessor-version":[{"id":53597,"href":"https:\/\/www.marketingderby.co.uk\/wp-json\/wp\/v2\/posts\/53595\/revisions\/53597"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.marketingderby.co.uk\/wp-json\/wp\/v2\/media\/53596"}],"wp:attachment":[{"href":"https:\/\/www.marketingderby.co.uk\/wp-json\/wp\/v2\/media?parent=53595"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.marketingderby.co.uk\/wp-json\/wp\/v2\/categories?post=53595"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.marketingderby.co.uk\/wp-json\/wp\/v2\/tags?post=53595"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}